Proofs are emailed to you within 3-5 business days, excluding weekends and major holidays. The first two proofs are free, but each additional proof is $25 each. Once proof approval is given, Ami a Vie is not held responsible for reprinting items that were incorrectly entered by the customer. Please ensure you review all text before you approve your order.
All cards are printed on premium, heavyweight, slightly textured matte 120 lb. or 240 lb. Mohawk Eggshell White Paper. Our paper has a slight texture and it is creamy white with the exception of bright white for square cards.
We provide blank, premium Euro flap envelopes with each card ordered. Return address imprinting is available for purchase at $0.60 per envelope.
All our cards use standard postage (a 55¢ stamp) EXCEPT for square cards. Postage for square cards is 70¢.
Spot Clean with water and mild detergent. If you prefer a wash cycle, spot clean the stain first followed by washing with a mild detergent in cold water on a delicate cycle. Dry on low heat.
Tablecloths are currently produced as 90x90 overlays only. We look forward to offering more sizes and additional patterns as Ami a Vie grows!
Your order will typically ship within five to seven business days. During the holiday season, your order will ship within seven to ten business days. All paper orders may be rush processed for an additional fee ($25 or $50 based on the number of items on your order). Rush processing only expedites the amount of time it takes for your item to be processed and printed. If necessary, you will need to pay additional expedited shipping fees found on your checkout screen.
We require a minimum order of 20 when ordering invitations, 50 when ordering stationery and 12 for gift tags. We require a minimum order of 25 cups, 25 koozies, and 50 napkins.
If you need to change or cancel your order after proof approval, please immediately email firstname.lastname@example.org. If the order has not been sent to print, we can make minor changes to your order. If the order has been sent to print, we cannot cancel or change your order.
If you are unhappy with your order, please contact email@example.com. with detailed information regarding your dissatisfaction. Please include your order number and a picture of the item. Please note that if the dissatisfaction is due to the customer not entering correct text, Ami a Vie will not be responsible for reprinting or offering a refund.